AI receptionist for calls, texts, and web chat

Your front desk, answered every time.

iAnswer handles calls, texts, questions, and bookings around the clock, so your team can stay focused on the customer in front of them.

Set up around your workflow Voice, SMS, and web chat Human handoff when needed
Spa professional helping a customer while iAnswer handles calls, SMS, web chat, and spam calls

One receptionist across every conversation

Voice calls SMS Web chat Messenger WhatsApp

Easy to start

Launch your first AI front desk flow. Without the guesswork.

Start with a real number, one connected workflow, and enough testing time to make sure iAnswer sounds and acts like your business.

01

Choose a number

Use a new voice and SMS number for your trial, or talk with us about your current phone setup.

02

Map your flow

We capture your greeting, services, booking rules, escalation needs, and customer questions.

03

Connect and test

Build one integration, test real conversations, then launch when the experience feels ready.

30-day Standard trial

Includes a phone number, one integration, 60 voice minutes, and 500 SMS messages.

Start free trial

One intelligent front desk

Give every customer an immediate answer. Make it helpful every time.

iAnswer learns your services, policies, schedule, and preferred customer experience. Then it takes care of the repetitive conversations that pull your team away from their best work.

01

Natural conversations

Feels human. Gets things done.

Let customers speak naturally. iAnswer understands intent, asks the right follow-up questions, and keeps the conversation moving.

Booking example Ava, iAnswer receptionist
About 30 sec
Customer

Hi, I’d like to book a deep tissue massage tomorrow afternoon.

Ava · iAnswer

Absolutely. Do you have a preferred massage therapist?

Customer

Maya, if she’s available.

Ava · iAnswer

Maya has openings at 2:30 and 4:00. Which works better?

Customer

2:30 works for me.

Ava · iAnswer

Perfect. You’re booked with Maya tomorrow at 2:30. I’ll text your confirmation now.

Friendly female AI voice

02

Instant booking

Turns questions into confirmed appointments.

03

Smart handoff

Knows when your team should step in.

AI phone assistant

Your best front-desk experience. Available 24/7.

From the first hello to the final confirmation, iAnswer follows the experience your business wants customers to have.

Explore a custom call flow
01
Customer callsiAnswer picks up immediately
02
Intent understoodQuestions and details are handled naturally
03
Next step completedBook, answer, route, or follow up
After-hours coverage Multiple languages Returning customer recognition Call summaries and analytics

Multilingual support

Answer customers in the language they use.

iAnswer can support multilingual conversations across voice, SMS, and web chat, so more customers can ask questions, request appointments, and get clear next steps.

More languages available by request Plan a multilingual flow
iAnswer Voice, SMS, and web chat
ES Spanish Calls · Texts · Chat
ZH Chinese Calls · Texts · Chat
FR French Calls · Texts · Chat
PT Portuguese Calls · Texts · Chat
VI Vietnamese Calls · Texts · Chat
AR Arabic Calls · Texts · Chat

Your iANSWER workspace

See every conversation Stay in control.

Review activity, search customer history, and manage the way iAnswer responds across voice, SMS, and web chat from one simple workspace.

Conversation history Search by customer, channel, date, or action.

Clear reporting See bookings, questions, and handoffs at a glance.

Flow visibility Know exactly how customer requests are handled.

Explore the client app
iAnswer booking conversation showing Steven Chen scheduling an appointment
iAnswer client dashboard showing activity overview and recent history for Susan Chang
+24%

More bookings capturedfrom missed and after-hours calls

iAnswer Conversation to completed action
Mindbody
HubSpot
Vagaro
Salesforce
OpenTable
Square
QuickBooks
Twilio
38+ pre-built connectors

Connected workflows

Works with the tools already running your business.

Connect scheduling, CRM, communication, and custom workflows so iAnswer can do more than answer a question. It can complete the next step.

Explore all integrations

Built for busy businesses

Made for businesses where every call can become a booking.

SW

Spas and wellness

Answer treatment questions, book services, and protect the calm in every appointment room.

See the spa experience →
HS

Hair and beauty

Handle new bookings, reschedules, waitlists, service questions, and reminders.

Plan a salon flow →
LS

Local services

Capture requests, qualify leads, route urgent issues, and keep customers updated.

Plan a service flow →

We stopped coming out of appointments to a list of missed calls. Customers get an answer, and we get to stay present with the person already here.
J

JoyOwner, Fusion Spa

24/7customer coverage
0 sechold time for routine requests
100sof conversations at once

See iANSWER in action

Build a front desk that is always ready to help.

Tell us a little about your business. The iAnswer team will map a personalized experience around your calls, bookings, and customer questions.

Personalized to your workflowNo generic software tour.

Integration access reviewedWe check what your tools allow before launch.

Human handoff includedYour team stays in control when a person is needed.

Free consultation Book your demo

We will only use this information to prepare your demo.