iANSWER pricing

Choose the plan that fits your business.

Transparent plans for small businesses. Pay month to month, or prepay 12 months up front and save 15%. Start with a 30-day free trial of Standard.

Billing

30-day free trial

Standard

$99/mo

$199 /mo regular

Billed monthly. Annual prepay is available.

500 minutes Voice included $0.13 per additional minute 1,000 messages SMS included $0.025 per additional SMS

For businesses getting started with low to moderate call and message needs.

Build and test before you commit.

Phone number included One integration 60 trial-only voice minutes 500 trial-only SMS messages

Trial usage limits are separate from the paid Standard plan limits. Need more setup time? We can extend the trial to support building and testing.

One voice with SMS number
One customer experience flow with one custom integration
One default voice
Unlimited web chat
Conversational AI
Spam filter
Basic reporting
8/5 email support

Start free trial

Popular

Growth

$299/mo

Billed monthly. Annual prepay is available.

1,300 minutes Voice included $0.13 per additional minute 2,000 messages SMS included $0.025 per additional SMS

For businesses with higher volume and a need for custom integrations.

Up to two voice with SMS numbers
Up to two customer experience flows with up to two custom integrations
Multiple voice options
Advanced AI for complex conversations
Enhanced reporting
8/5 voice, email, and chat support

Talk through Growth

Custom

Custom plan

Monthly custom terms are available after scoping.

Custom minutes Voice package Matched to your expected volume Custom SMS Messaging package Designed around your workflow

For businesses that need higher volume, multi-location support, deeper integrations, or tailored service terms.

Multiple voice with SMS numbers
Multiple customer experience flows
Custom integration planning
Advanced reporting and analytics
Dedicated account manager
24/7 premium support
WhatsApp and Messenger ready flows

Talk through Custom

Referral offer

Give one month. Get one month.

Refer a spa, salon, clinic, or local service business. When they become an iAnswer customer, they get their first month free and you get one month free on your account.

New customer First month free

Referring customer One month free

Referral credit applies after the referred customer completes their first paid month. New iAnswer customers only.

Refer a business

Automation add-ons

Add automation when your workflow needs more.

Keep iAnswer pricing focused on front-desk conversations, then add AI and automation services only when they create clear business value.

AI Marketing Agent

Support approved customer outreach, reactivation, campaigns, and follow-up workflows.

AI Follow-up Agent

Automate post-visit check-ins, reminders, review requests, and missed-opportunity follow-up.

Workflow Automation

Connect systems, trigger internal tasks, send notifications, and reduce manual admin steps.

Custom licensing

Need a plan built around your operation?

iAnswer can support customized licensing for multi-location businesses, specialized booking logic, complex integration requirements, or higher usage needs.

Talk to sales

Included onboarding

Your first flow should match how your business actually works.

The iAnswer team helps design and implement the process logic so it can respond, schedule, and escalate in a way that fits your operation.

Flow design

Greeting, routing, qualification, booking, and escalation logic mapped before launch.

Integration planning

Connect iAnswer to scheduling, CRM, communication, or internal tools where needed.

Optimization

Use reporting to refine call handling, customer questions, and automation coverage.

Questions

Common pricing questions.

How does the Standard free trial work?

The trial gives you 30 days to get a phone number, build one integration, and test iAnswer with up to 60 trial-only voice minutes and 500 trial-only SMS messages. Those trial limits are separate from the paid Standard plan, which includes 500 voice minutes and 1,000 SMS messages per month. If implementation or testing needs more time, contact us and we can extend the trial.

Do you offer an annual prepay discount?

Yes. Use the Annual billing option above the plans to see 12-month prepay pricing with a 15% discount. Standard is $1,010/year upfront at the current $99/month launch price, and Growth is $3,050/year upfront. Custom annual agreements can include prepay discounts when terms are fixed.

Can iAnswer use our current phone number?

The setup can be designed around your current phone approach. In many deployments, iAnswer can work as the front line while keeping your customer experience consistent.

What happens when a customer needs a person?

Your flow can include escalation rules so urgent, sensitive, or complex requests are routed to the right team member.

Can we change the AI script or booking logic later?

Yes. iAnswer is designed around customer experience flows, so the conversation and automation logic can evolve as your business learns what customers ask most often.