Voice call“I need to schedule a cleaning.”
Answered
Dental practices
Answer the front desk. Route what matters.
iAnswer helps dental teams handle common calls, appointment requests, patient questions, message capture, and urgent routing without adding more work to the front desk.
New patient requests
Urgent call routing
Message summaries
iAnswerCalls, SMS, and web chat
Practice systemOpen Dental, Dentrix, CareStack, and more
Urgent needTooth pain or same-day concern
Routed
MessageCallback request captured clearly
Logged
✓
Request summary
Patient callback with reason for visit
Sent to the team with context
Ready
What iAnswer handles
Dental calls answered clearly, with the right next step.
iAnswer can handle routine front-office conversations while routing clinical, urgent, or sensitive needs to your team with the right context.
Appointment requests
Collect patient details, reason for visit, preferred times, and callback information.
Confirm and follow up
Send simple confirmations, reminders, intake links, or callback expectations by text.
Answer practice questions
Share approved hours, locations, services, payment notes, and preparation details.
Support dental systems
Use available practice-system access to support scheduling, records, and workflow visibility.
Simple workflow
From incoming call to clear team action.
Dental workflows need clear routing. iAnswer separates routine requests from items that need a person.
Request arrives
The patient is answered immediately.
iAnswer identifies whether the request is routine, urgent, or best handled by staff.
+ Schedule visit
! Urgent concern
? Practice question
Intent understood
The right details are collected.
Name, contact information, reason for visit, preferred times, and urgency are captured.
Practice workflow
RoutineUrgentMessage
Routing decision
iAnswer follows your rules.
Routine requests can be queued while urgent concerns can be routed to a person.
Team notified
The practice gets context.
Staff sees a concise summary instead of another missed-call mystery.
Build your dental flow
Start with the calls your team handles every day.
We will map appointment requests, routing rules, messages, and practice-system options.